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"The most difficult role of my life was that of primary caregiver to my husband, who was battling Parkinson’s. It didn’t seem too bad in the beginning but slowly and steadily the responsibilities he shouldered slid over to take up residence on my back. His ability to cope with the details of daily life ebbed away. We installed hand rails and a chairlift and arranged for a Personal Support Worker to arrive each morning to shower, shave and dress him. With the aid of a walker he shuffled from the living room to the kitchen to the den, and made numerous trips to the washroom. But far too soon the walker was not enough support. He needed an extra pair of hands, an encouraging word, and a strong grip to move safely from one place to another. It was impossible for me to cope on my own.
Enter Improving Lives! It began with an interview in our home. In deference to my husband’s feelings, questions were directed at him. He always felt he was involved in the decisions we made. This sensitivity to the patient told my heart this was a company I trusted with my husband. A tour of the house offered suggestions for safety that we hadn’t thought of. Within 24 hours a caregiver was ready to step in when I needed her. But not just any caregiver; someone who melded with my husband’s personality and made him feel comfortable.
Over the months we needed the service, from someone to just be there, to a PSW, to overnight care, I was always more than satisfied with the service. I knew when I left the house that my husband was well taken care of. I also knew that the company was there to back up the caregiver. I could actually leave my responsibilities behind and relax. I even went on a two week vacation, something I desperately needed, confident that everything at home would be taken care of.
Improving Lives lived up to its name. The patient fared much better with the expert help provided, and was able to stay at home. As the primary caregiver I honestly don’t think I could have made it through and kept my sanity without the support of the management and staff of this wonderful company."